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Care & Maintenance

Fire Pits

  • Fire pits may be left uncovered or covered as desired. If covered, use a cover with a soft lining such as the one provided that will not scratch or abrade the finish. Do not store items on top of fire pit even if covered.
  • Regularly remove any debris like leaves or trash from the burner trough.
  • Wipe down fire pit as needed with a damp microfiber cloth or chamois. If the unit has a lot of dirt or sand on it, rinse with clean water before wiping to avoid scratches.
  • To deal with hard water spots/buildup, we always recommend using the mildest approaches first (mild detergent with a soft cloth). You can also try a water/vinegar solution. If that doesn't work, a lime scale remover like CLR or Griot’s Garage Water Spot Remover will remove hard water stains. Spray products are easiest to work with as frequent reapplication is critical during scrubbing in order for the cleaner to be effective. A scratch-free scrubbing pad like Scotch-Brite Zero Scratch Scrub Sponge works better than a cloth. Always test any cleaner and scrubbing pads in an inconspicuous area. We also suggest rinsing any cleaning products off as soon as the cleaning is done. Please note that labels on products like CLR often state that it should not be used on coated surfaces so we cannot guarantee that it won't damage the coating.
  • Regularly inspect fittings and valves for gas leaks. Use a leak detection solution or soapy water sprayed onto fittings, valves, and connections. Do not use a flame to check for leaks.

Water Features

  • Maintain sufficient water level. If your feature utilizes an auto-fill float valve, inspect the valve regularly to ensure proper function. If your feature does not utilize an auto-fill valve, visually inspect the water level at least weekly to ensure the pump is fully submerged. Dry running the pump will cause damage and possible failure of the pump.
  • Inspect the pump’s power cord regularly to ensure no damage has been incurred by landscaping work or other activity.
  • Regularly remove any debris like leaves or trash from the reservoir. Regular cleaning will ensure long life of the components and overall performance of the unit. Regular cleaning also helps reduce efforts needed to remove hard water stains, etc. Hard water stains can build up depending on your water chemistry. To deal with hard water stains/buildup, we always recommend using the mildest approaches first (mild detergent with a soft cloth). You can also try a water/vinegar solution. If that doesn't work, a lime scale remover like CLR or Griot’s Garage Water Spot Remover will remove hard water stains. Spray products are easiest to work with as frequent reapplication is critical during scrubbing in order for the cleaner to be effective. A scratch-free scrubbing pad like Scotch-Brite Zero Scratch Scrub Sponge works better than a cloth. Always test any cleaner and scrubbing pads in an inconspicuous area. We also suggest rinsing any cleaning products off as soon as the cleaning is done. Please note that labels on products like CLR often state that it should not be used on coated surfaces so we cannot guarantee that it won't damage the coating.
  • Some customers have found that an automotive ceramic coating applied after cleaning can make future cleaning easier. Always test any coating in an inconspicuous area.
  • Checkout our video on Youtube for cleaning hard water stains off of our water features.

Planters

  • Wipe down planters as needed with a damp microfiber cloth or chamois. If the unit has a lot of dirt or sand on it, rinse with clean water before wiping to avoid scratches.
  • To deal with hard water spots/buildup, we always recommend using the mildest approaches first (mild detergent with a soft cloth). You can also try a water/vinegar solution. If that doesn't work, a lime scale remover like CLR or Griot’s Garage Water Spot Remover will remove hard water stains. Spray products are easiest to work with as frequent reapplication is critical during scrubbing in order for the cleaner to be effective. A scratch-free scrubbing pad like Scotch-Brite Zero Scratch Scrub Sponge works better than a cloth. Always test any cleaner and scrubbing pads in an inconspicuous area. We also suggest rinsing any cleaning products o as soon as the cleaning is done. Please note that labels on products like CLR often state that it should not be used on coated surfaces so we cannot guarantee that it won't damage the coating.
  • Adjust automatic sprinklers to not spray on planters. This goes a long way in reducing maintenance.

Outdoor Kitchens

  • Wipe down outdoor kitchens as needed with a damp microfiber cloth or chamois. If the unit has a lot of dirt or sand on it, rinse with clean water before wiping to avoid scratches.
  • To deal with hard water spots/buildup, we always recommend using the mildest approaches first (mild detergent with a soft cloth). You can also try a water/vinegar solution. If that doesn't work, a lime scale remover like CLR or Griot’s Garage Water Spot Remover will remove hard water stains. Spray products are easiest to work with as frequent reapplication is critical during scrubbing in order for the cleaner to be effective. A scratch-free scrubbing pad like Scotch-Brite Zero Scratch Scrub Sponge works better than a cloth. Always test any cleaner and scrubbing pads in an inconspicuous area. We also suggest rinsing any cleaning products o as soon as the cleaning is done. Please note that labels on products like CLR often state that it should not be used on coated surfaces so we cannot guarantee that it won't damage the coating.
  • Stainless steel cleaner/polish may be used on the components and appliances as needed.
  • Refer to individual appliance manuals for specific maintenance needed.
  • Adjust automatic sprinklers to not spray on outdoor kitchens. This goes a long way in reducing maintenance.
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